⚖ Shipping Methods
We offer three shipping tiers to match how fast you need your parts. All orders include tracking — you'll get a tracking number via email as soon as your order ships from our warehouse.
⏱ Order Fulfillment Timeline
Most in-stock orders leave our warehouse within 1–2 business days. Here's the full picture from order to doorstep:
🌎 Continental U.S. vs. International
We ship throughout the continental United States (CONUS). Orders to Alaska, Hawaii, and international destinations have different rates and delivery windows.
| Zone | Delivery Window | Standard Rate | Expedited |
|---|---|---|---|
| Continental United States | 5–7 business days | Free over $99 / $8.95 below | $18.95 · 2–3 days |
| Alaska & Hawaii | 7–12 business days | $22.95 flat | $38.95 · 3–5 days |
| Canada | 8–14 business days | $28.95 flat | $52.95 · 4–6 days |
| Mexico | 10–18 business days | $34.95 flat | $62.95 · 5–7 days |
| Other International | 14–28 business days | Calculated at checkout | Available for select countries |
* International orders may be subject to customs duties, import taxes, and local VAT. These fees are the responsibility of the recipient and are not included in shipping charges.
📦 Handling Time
Our warehouse team processes orders Monday through Friday, excluding major holidays. Handling time is 1–2 business days for in-stock items before your package ships.
Items noted as Special Order or Drop-Ship have longer lead times — typically 3–7 business days before shipment. The estimated lead time is shown on each product page before you add it to cart.
❓ Frequently Asked Questions
We can update your shipping address within 1–2 business hours of order placement, before our warehouse system picks it up. Email us at orders@throttlevault.polsia.app with your order number and new address as fast as possible. After that window, we cannot guarantee an address change — but we'll do our best.
Yes. We ship to APO/FPO/DPO addresses via USPS Priority Mail (6–10 business days). Rates are calculated at checkout based on weight and destination. Note: tracking is limited for military mail — you may see fewer updates than domestic civilian shipments.
Some products ship directly from different distribution points — especially parts like wheels, exhaust systems, or bulky items that require freight or specialized handling. When your order splits, we'll send you a tracking number for each package so you can follow each one.
Check around your property — deliveries can be left at side doors, back porches, or with neighbors. If you still can't locate it, contact us within 5 business days of the delivery date and we'll open a carrier investigation. Photos of your delivery location and order confirmation help speed things up.
Standard and Expedited orders do not require a signature by default — they'll be left at your door or mailroom. If you'd like to require a signature for added security, email us after placing your order. Freight/LTL shipments always require an adult signature at delivery — the carrier will call to schedule an appointment.
Most orders ship within 1–2 business days. If yours hasn't shipped after 3 business days, it may be because a product is on hold for inventory verification or a payment review. We'll email you if there's a delay. You can check your order status anytime at throttlevault.polsia.app/order-status.
Once a package is in transit with the carrier, we can't change the shipping speed. What we can do is contact the carrier to hold it at their facility for pickup — contact us and we'll coordinate on your behalf.